Klutch.app — Your team's canned responses & knowledge base in one place

Description

“ Hi everyone! 👋 We’re thrilled to be launching another new product today (our 10th launch so far!). 🎉 This time, however, it is a product very intimate to us. It started out as just a simple internal canned response extension we called Tray. As a team, it has since then become an essential part of how we implement efficient customer support in our pursuit to grow our wide array of SaaS products and website plugins. Seeing the benefits first-hand, we thought of launching it as a standalone (and much more comprehensive!) solution for knowledge management that other teams can also use. Thus, the launch of Klutch! We get it. We’ve been there! As your team grows, so will the pile of company information you need to store. Replying to emails becomes a tedious task and juggling over tons of files drags down productivity. When this happens, the demand for a knowledge management solution like Klutch gets higher. Klutch provides an easy and efficient way to build a knowledge base and store all simple-to-confidential company pages and canned responses. The platform comes with a long range of templates for different types of business processes, customization options, placeholders for media files, categorization, privacy settings, and real-time collaborative editing features perfect for remote teams. For more seamless access to your canned responses, Klutch comes with a browser extension version that you can install from the Chrome or Microsoft Edge plugin repository. This way, you can copy and paste your responses faster while browsing or using any support software like Gmail. Driven by our desire to share its benefits, Klutch is here to encourage a knowledge sharing culture within your team, which can also promote better accountability, teamwork, and productivity. We believe you have limitless possibilities ahead of you and your team! We can’t wait to hear from you about how your team can benefit from Klutch. And of course, we’ll be happy to hear your feedback and how we can make Klutch even better for you! Lastly, I am very proud of the whole Klutch team for giving their 100% effort on this launch! Cheers 🍻 Tomer ” – Tomer Aharon Discussion | Link