Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.
In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.
About the job:
As a Data Analyst of Product & Experimentation you and your team will help shape the Customer App and Web experience. Your knowledge of A/B testing, digital analytics, combined with your background in experimental design will allow Hims and Hers to build the best possible customer experiences. This position will report into Senior Manager of Experimentation and Customer Lifecycle.
You Will:
Build the best possible customer experience by testing our way into sticky product experiences
Build business facing dashboards and do in-depth analyses that state both the statistical significance and the business impact of an experiment
Work with your team to define and curate the experimentation roadmap for the app and web teams
Enable data self service by designing templates that are easy to understand and use relevant KPIs
Help define the success of a test as well as the next steps to the product experience given the results
Collaborate cross functionally with analytics teams, engineering teams, and groups of passionate stakeholders dedicated to improving our customer experience
Distill our knowledge of the tests into playbooks, that can be implemented and utilized to help us transform our digital experience
4+ years of analytics experience
3+ years of experience in A/B testing
A strong work ethic and the drive to learn more and understand a problem in detail
Strong organizational skills with an aptitude to manage long term projects from end to end
Strong SQL skills
Expert working with Github
Experience programming in Python, SAS or R
Experience in data modeling and statistics with strong knowledge of experimental design and statistical inference
Advanced knowledge of data visualization and BI in Looker or Tableau
Ability to explain technical analyses to non-technical audiences
5+ years of analytics experience
Advanced degree in Statistics, Mathematics or a related field
Experience with price testing and modeling price elasticity
Project management experience
Extensive experience working with Data Engineering
Model development and training (Predictive Modeling)
DBT, airflow, and Databricks experience
Employee Stock Purchase Program
An inclusive culture where we are always seeking improvement and cherish your input
Great compensation package with equity compensation
Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
Generous Parental Leave
High-coverage medical, dental & vision
Mental health & wellness benefits
Offsite team retreats
Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
Employee discounts on hims & hers & Apostrophe online products, and Apple Store
$75 monthly connectivity stipend (phone/internet)
401k Match
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
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