Customer Success Manager

 

  About HireBus

 



 

 We're revolutionizing recruitment through AI and behavioral science. As a nimble team of innovators, we help companies make smarter hiring decisions by putting the right people in the right seats. Our approach combines cutting-edge technology with human insight to transform how organizations build their teams.
 

 



 

  The Role

 



 

 As a Customer Success Manager at HireBus, you'll be the bridge between our technology and our clients' success. You'll own client relationships, drive adoption of our platform, and help shape the future of hiring.
 

 



 

  What You'll Do

 



 
Partner with clients to develop and execute implementation strategies that drive measurable results
 
Serve as a trusted advisor on recruitment best practices and platform optimization
 
Lead engaging client presentations and training sessions
 
Analyze client usage patterns and success metrics to identify growth opportunities
 
Collaborate with our product team to turn client feedback into platform improvements




 

  What You'll Need

 



 
3-8 years of experience in B2B customer success or client-facing roles
 
Track record of managing complex projects and client relationships
 
Strong presentation and communication skills
 
Experience with recruitment processes and metrics
 
Bachelor's degree in a relevant field
 
Previous experience in a company with fewer than 50 people
 
Fluent in English
 
Availability to work Mountain Time Zone hours (Monday through Friday)




 

  What Makes You Stand Out

 



 
Experience with HR tech or recruitment platforms
 
History of exceeding customer retention goals
 
Data analysis and visualization skills
 
Experience in high-growth startups




 

  Why HireBus

 



 
Our Values Drive Us:
 
Disrupt: Challenge the status quo in recruitment fo
 
Ascend: Push boundaries and grow together
 
Serve: Put others first
 
Honesty: Build lasting relationships through transparency
 
Innovation at Our Core:
 
We combine AI and behavioral science to transform hiring
 
Work with cutting-edge technology that makes a real difference
 
Help shape our product roadmap and features
 
Small But Mighty:
 
Be part of an intimate team where every voice matters
 
See your direct impact on company growth
 
Work closely with leadership and shape our future
 
Meaningful Work Experience:
 
Create tangible impact for clients
 
Be part of a supportive, collaborative team
 
Flexible work arrangements that respect work-life balance




 

  How to Apply

 



 

 Ready to help shape the future of hiring? Apply now at careers.hirebus-careers.com/customer-success-manager

 



 

 HireBus is an equal opportunity employer committed to building a diverse and inclusive team.