Data Analyst

Ambassador Labs, the cloud native developer experience leader, enables developers to code, ship, and run applications faster and easier than ever. Our flagship products, Edge Stack and Telepresence, streamline app lifecycle management and enhance self-service productivity for global enterprises, including Microsoft, PTC, NVidia, Ticketmaster, and others. As a pioneer project contributor to the Cloud Native Computing Foundation (CNCF), Ambassador Labs has helped shape the open-source community, and our tools are now utilized by hundreds of thousands of developers worldwide. The way we build software is changing dramatically — it is faster, architecturally different (distributed systems, microservices, containers), and straddles an on-premise, public cloud, and hybrid cloud world. 

Both pure technology companies and traditional enterprises that are transforming to being digital-first are making the switch from monolithic to microservice architectures and using open source technologies like Kubernetes as their cloud native operating system. An enormous, rapidly growing market opportunity has arisen for innovative start-ups to redefine key parts of the Kubernetes ecosystem. The company is supported by top investors, including Insight Partners and Matrix Partners, and closed 20M series B funding in September 2022.

About the Job
We are seeking a highly motivated and experienced Data Analyst to join our team and help Product, Marketing, and Sales make data-driven business decisions. Reporting directly to our Analytics Manager, you will play a key role in making data accessible and actionable to the entire organization.


What You Will Do

 
Aid business decisions by delivering and clearly communicating actionable insights to stakeholders; whether it be in the form of a dashboard, powerpoint, or spreadsheet
 
Be responsible for specific KPIs and reports across Product, Marketing, and Sales. This includes owning and maintaining the business logic, documentation, and data quality testing in dbt, and building relevant dashboards in Metabase
 
Work cross functionally with Engineering and Operations to improve data quality and design data collection processes 
 
Gain an understanding of our products and user journey to suggest where metrics or reports can be improved to provide the most complete view of our funnel
 
Occasionally work on predictive analyses and experimentation


Required Qualifications

 
You have 2+ years of experience extracting data from various sources and visualizing it to tell a story
 
Solid knowledge of SQL joins, window functions, and CTEs
 
Self-starter with a growth mindset
 
Experience working in a fast-paced environment, having multiple tasks on your plate, and able to pivot quickly when priorities change
 
Attention to detail and ability to find the root cause of data quality issues independently 


Preferred Qualifications

 
Experience in R, Python, or similar software for regression and other analysis techniques
 
Experience with dbt macros and testing



We strongly believe that Ambassador Labs’ success is dependent on hiring a diverse team. Diversity means a broader spectrum of opinions, ways of working and approaches to solving problems; we feel it is critical to helping drive the creativity, innovation and sound decision-making our customers love us for!

How to Apply
We are looking forward to hearing from you. The first step is speaking to our People Person, then a SQL test to assess your technical abilities, followed by the Data Analytics Manager, and finally the VP Product. Interviews are typically 30 - 45 minutes, all remote. We’ll talk through your background and experience, your approach to work, and how you’ll make a difference as a member of our team: we want to hear about your real-life experiences and successes.