Senior Product Designer

BackerKit enables thousands of crowdfunding creators worldwide to focus on doing what they love.
Our software is the market-leading platform for crowdfunding backer management, empowering project creators to manage their creative endeavors with confidence. We've also just launched our new crowdfunding platform, so now we're a one-stop shop for creators - both launching their project, and then managing backers, fulfillment, etc., after the project is over. We're a profitable, self-funded company with a diverse, close-knit team that prizes creativity, enthusiasm, and a willingness to learn. We currently have about 50 employees, all told.
We're hiring a Senior Product Designer to join our team! This position is remote-friendly to anyone in the US. We do have a small office in San Francisco (our HQ), but the team you'll be working on is fully distributed. If you're interested in working with a great team and amazing customers to constantly improve the way creators interact with their fans, we'd love to chat about how you can help us build, scale, and improve our platform.
You'll be on our Product Team, where we work iteratively, and purposely avoid thinking too far into the future when deciding what to build. BackerKit has made it this far by listening to our customers and building what makes sense.
The founders are a developer/designer duo who met while working on Diaspora, the first highly successful crowdfunded open source software project. Our commitment to helping creative people be creative starts with them and drives us every day.
Learn more about our culture and values here! 


About You
You are a talented senior-level designer who creates amazing visual and user experiences. You have an eye for clean and artful design, possess superior UI/UX skills and can translate high-level requirements into interaction flows and artifacts. You thrive when working on consumer-facing software, and you have Opinions about how design should be integrated into a product development process. 


In addition:

 
You believe in the agile process:
 
You're able to push forward impactful product changes in an iterative way
 
You know that it's better to ship things too early than too late
 
You believe that the best way to get feedback is to put changes into the hands of users
 
You know how to be scrappy when you need to do just enough


 
You are a great communicator:
 
You're a great listener, ask questions, and can effectively communicate verbally, via presentations, and in writing
 
You're able to utilize a variety of tools and methods to communicate design ideas to colleagues in a variety of roles
 
You can present and defend product decisions to various stakeholders


 
You're jazzed about helping creators and their fans: 
 
You're curious about what creators and backers do, and will strive to become an expert in the crowdfunding space
 
You love translating user research into actionable changes to maximize impact and improve processes
 
You take a data-driven approach to help identify patterns that unearth new insights



What working at BackerKit will look like:

 
You will make important design decisions that have sweeping consequences for our customers and the business.
 
You will establish a way to effectively integrate design into our software development process, working with our engineers and product managers.
 
You will continue to help the team release early and often. We deploy new code to our users at least once a day, and frequently more often than that.
 
You will fuel our Product Team with strategic product decisions based on insights. We are a small team that moves fast, so it is important that you speak your mind and give feedback on how we can make things better/faster/stronger.
 
You will work collaboratively with our engineering, sales, marketing, success, and support teams.
 
You will communicate directly with our customers - ask them lots of questions, learn their motivations, understand their pain points, record observations and conduct user testing.
 
You will empathize with our customers. Everyone at BackerKit is customer-facing, and we expect everyone to get to know the project creators and their fans we are serving (plus, they are awesome, just like you!).
 
You will have opportunities to advance and grow.



Skills and experience we'd like you to possess:

 
5+ years of product development experience on an agile SaaS team.
 
5+ years of experience doing visual design and interaction design on consumer-facing web applications.
 
Strong portfolio. Excellent visual design skills with sensitivity to user-system interaction. Solid experience in creating wireframes, storyboards, user flows, process flows and site maps.
 
Experience working at a startup - you know what it takes to build products from the ground up.
 
What you have designed has been used by thousands of people, and you have had the opportunity to test and revise your design.
 
Proficiency in Photoshop, Illustrator, Figma, or other visual design and wire-framing tools.
 
Impeccable product management skills - you can effectively prioritize tasks, and you know how to work independently.
 
A knack for finding the right problems to solve - you can ask the right questions and use data to help you in your research.
 
Ability to solve problems creatively and effectively - you can get stuff done in a fast-paced, low-overhead organization.
 
Entrepreneurial - you can think big picture and also tactically. We trust everyone on our team to make bold choices and do what is best to grow the company.



Benefits:

 
Remote-first position on a distributed team
 
Sock option plan
 
Annual company profit sharing
 
Stipends for supporting creators of your choosing
 
Medical, dental, vision, and FSA/HSA benefits
 
401k plan (with employer match!)
 
Annual Learning and Development stipend to support your professional growth
 
Family-friendly environment focused on maintaining a healthy work/life balance

The base salary for this role is targeted at $135,000 - $150,000 /year in Denver and most remote locations, and $158,000 - $173,000 /year for San Francisco and New York. Final offer amounts are determined by various factors including but not limited to skill set, level of relevant experience, location, and may vary from the amounts listed above.
BackerKit is a remote-first workplace (United States only), and we welcome applications from any eligible US-based individuals regardless of location. In the future, we may require annual or semi-annual travel to the SF Bay Area for company events.
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. You do not have to satisfy every qualification listed. If you think you have what it takes and are up for the challenge, we encourage you to apply!


Please click here to learn more about our interviewing process.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We here at BackerKit will always respect pronouns and identities when addressing candidates who feel comfortable sharing theirs.
BackerKit is committed to a culture of inclusion and belonging. We believe that crowdfunding is for everyone, and strive to build a company that reflects the diverse backgrounds of the creators we currently serve and hope to serve in the future.