Business Program Manager

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
The Engineering Operations team is responsible for ensuring the Technology team (aka Tech) is operating as effectively as possible. In this role, you’ll report directly to the Director of Engineering Operations and partner on a variety of non-technical programs across Tech.  As a part of the Engineering Operations team, you’ll help shape the development and culture of our growing Technology organization.  You’ll help build, launch and maintain programs like Engineering Bootcamp, OKRs, Mentoring, and other organizational programs. 
You’ll work closely with people across the organization to manage organizational programs, including scoping solutions, building buy-in, setting a timeline with milestones and keeping stakeholders up to date on progress. You’re passionate about people and the way they grow and learn. You love taking a big opportunity, breaking it down into manageable pieces, building a plan and driving progress. Scrappy and hands-on with a “no job too big, or too small” approach, you’re able to juggle bigger projects alongside smaller day to day tasks seamlessly. You have experience in a fast-paced, dynamic environment where you leverage your ability to solve ambiguous problems, drive clarity and get things done. 

What we're looking for:

 
6 - 9 years of program/project management experience
 
Demonstrated experience forming strong relationships and working cross-functionally in a remote-first or remote-only environment covering multiple countries and time zones
 
Experience working with Sr. Leaders to drive decision-making and accountability to deadlines
 
Solution-oriented, loves taking on challenges, can work successfully against shifting priorities and thrives in ambiguity
 
Exceptional communication skills; you’re able to draft comms, build decks and communicate clearly across many stakeholder groups
 
Experience building project timelines, including setting milestones and reporting on progress
 
Organized and detail-oriented, to help support our fast moving team.
 
Experience managing programs throughout the program lifecycle (ideation, proposal, timeline & milestone build, launch, execution and maintenance)
 
Experience managing program budgets 
 
Experience building workflows to help teams operate more effectively


What you can expect:

 
Weekly check-ins to make sure all projects and priorities are aligned, and to problem solve roadblocks  
 
Flag and solution blockers that affect program’s progress and work with appropriate stakeholders to mitigate any issues. 
 
Produce scalable and repeatable timelines and templates for efficiency; refining templates already in place, and creating new ones when necessary.
 
Refine high-level requirements from stakeholders and translate those into detailed, prioritized, actionable tasks. Define project plans, coordinate resources, manage rollout and ongoing support (or finding an end owner and transitioning to them seamlessly).
 
Examples of programs this role will be responsible for: 
 
Weekly check-ins to make sure all projects and priorities are aligned, and to problem solve roadblocks  
 
Flag and solution blockers that affect program’s progress and work with appropriate stakeholders to mitigate any issues. 
 
Produce scalable and repeatable timelines and templates for efficiency; refining templates already in place, and creating new ones when necessary.
 
Refine high-level requirements from stakeholders and translate those into detailed, prioritized, actionable tasks. Define project plans, coordinate resources, manage rollout and ongoing support (or finding an end owner and transitioning to them seamlessly).
 
Examples of programs this role will be responsible for: 
 
Work with cross-functional teams like HR, Finance and IT to build & Manage cross-Tech Business Cadences (QBR, Budget Reviews, Tooling reviews, etc)
 
Drive & refine the OKR process for Tech: build a cadence of review, ensure reporting is complete and drive the review conversation.
 
Work with our Talent partners  to build & maintain the headcount management process for Tech; lead weekly cross-functional hiring meetings with Talent, update leaders on status of roles & align leaders on next wave of priority roles.
 
Work with the Tech Leadership Team to build new organizational programs like Developer Bootcamp and Mentoring and refine existing programs like Monthly Tech Manager Meets, Tech All Hands, etc. 





United States-based roles only: Minimum annual salary for this role is $127,000.00 USD plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing
> 👶 Maternity and parental leave top up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy 
> 💖 Company-wide wellness days off scheduled throughout the year 
> 🧠 Complimentary Headspace membership
> 🩺 Comprehensive health coverage

 Growth and future 
> 📈 Employee stock option program for all full time employees 
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions 
> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community
> 🤝 Paid volunteer days 
> 🌎 Employee-led DEI&B programs and ERGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Candidate Privacy Notice

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