Salesforce Product Owner

 AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.


 



 At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.


 



 We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.


 



 We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 


 



 AHEAD is seeking a Product Owner to join our internal IT Business Solutions Team. This position contributes to the successful delivery of Salesforce solutions that enable AHEAD employees to provide exceptional service to clients.




 The Salesforce Product Owner (PO) will have a deep knowledge of marketing, sales and sales operations processes, and have strong working experience with Salesforce Sales and Experience Cloud. The PO will be responsible for understanding current and new workflow requirements and developing strong working relationships inside and outside the IT Business Solutions team. Experience enabling business capabilities for technology resellers and/or professional service organizations is a plus.




 Reporting AHEAD's VP, Business Solutions, the ideal PO is a professional, collaborative team player that is comfortable working with people at all levels of the organization. Applicants should possess exceptional analytical, communication, and customer service skills along with an advanced understanding of the Agile framework.



Responsibilities

 
Develop strong working relationships with business stakeholders to understand top priorities for their business units; communicate status of critical work in progress; mitigate impediments
 
Support the business by applying cross functional subject matter expertise of business process, systems, and integration to facilitate continuous improvement and innovation
 
Write features and review user stories for proper definition and clarification, maintaining a defined sprint backlog of high value work at any given time
 
Assure quality by assisting the build team with validating acceptance criteria, acceptance tests and compliance with definition of done
 
Collaborate with the build team, assist with decision-making and identification of dependencies across the backlog
 
Provide constructive feedback in team meetings including standups, sprint reviews and retrospectives.
 
Based on stakeholder input, develop sprint goals and drive preparation of the product backlog for sprint planning
 
Develop and maintain product roadmap for stakeholder communication
 
Develop incremental system demos for stakeholder review of new features released to the platform



Qualifications

 
3-5 years of years of implementation experience working with a major ERP system on quote-to-cash, professional services automation and/or revenue recognition workflows
 
3+ years of consultative experience as a business analyst or product owner in an Agile team environment
 
2+ years of hands-on experience with Salesforce as an admin, developer, or business analyst
 
Experience with Salesforce Sales Cloud, Experience Cloud, Marketo, CPQ, and/or CLM tools is a plus
 
Work experience at a technology reseller or professional services firm a plus
 
Detail-oriented and analytical with excellent oral and written communication skills
 
Salesforce Administrator certification
 
Professional Scrum Product Owner (PSPO) or Certified Scrum Product Owner (CSP-PO) certifications a plus




 Why AHEAD:


 Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.


 



 We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.


 



 We understand that you have a life outside of work. That's why we offer flexible paid time off, paid company holidays, and the ability for you to manage your work schedule as needed.