Email & SMS Strategist, Ecommerce/DTC - 100% REMOTE

 Wavebreak is the leading email & CRM agency for direct-to-consumer, ecommerce, and retail brands. We're a boutique agency that is continuing to grow and expand in 2023. 
 

 

 Our clients are brands you know and love, ranging from billion dollar public organizations to DTC brands.
 

 

 As a key member of our team, you’ll join our fast-paced culture and have the opportunity to fast-track your career growth, learning more in a week than you used to learn in a month.
 

 

 Our tight-knit team is 100% remote, but we are constantly collaborating together to drive top-tier results for our clients.
 

 

 If you’re an email geek looking for your next opportunity to grow and be challenged, we would love to hear from you.
 

 
What You’ll Do:


 
Work with clients directly as their account lead, discussing strategy and performance on weekly calls
 
Create and oversee client strategy from promotional calendars to strategic roadmaps
 
Ideate campaigns and write copy for a variety of ecommerce and direct-to-consumer brands
 
Build and schedule email & SMS campaigns and automated flows inside Klaviyo, Attentive, and other enterprise-grade ESPs (Iterable, Braze)
 
Create monthly reports detailing email & SMS performance on a client-by-client basis
 
Oversee execution and QA to ensure the highest quality work and our 100% error-free rate


 
Requirements:


 
2+ years experience email marketing for ecommmerce/retail brands
 
Strong organizational skills with the ability to manage multiple projects and tight deadlines.
 
Experience with advanced email and SMS software including Klaviyo, Attentive, and more.
 
Strong technical skills including experience with Google Analytics, Microsoft Office, and Google Looker Studio (preferred) to continuously share metrics and optimize campaigns
 
Copywriting skills. You can write compelling subject lines, headlines, CTAs. You can spot a good email from a mile away
 
Deep knowledge and understanding of best-in-class email/SMS marketing, plus ecommerce marketing in general
 
Experience excelling in fast paced environments.


 
Benefits:


 
Competitive salary depending on experience
 
Startup vibe building an industry-leading agency
 
100% remote, US / Canada
 
Unlimited paid vacation, minimum 2 weeks recommended
 
Paid company holidays, including week-long holiday break
 
Paid sick days
 
Monthly health insurance reimbursement ($200/mo) 
 
Work alongside smart, talented people who will push you and help you grow
 
A fun, and ever-changing work environment with a great team and a variety of awesome clients from startups to enterprise brands


 

 

 Note: This role will work New York Eastern Time hours, 9am to 5pm EST.