We’re looking for a clean, modern redesign of our Contact Us page to focus on our 24/7 smart assistant as the primary contact method. The goal is to reduce reliance on email and remove the traditional contact form, while still supporting multi-channel access and retaining our location map.
See existing page for reference.
Requirements:1. Remove the existing contact form2. Promote live chat as the main contact channel3. Position the chat as a helpful smart assistant, available 24/7 for both sales and after-sales support4. Add a bold “Chat With Us Now” section styled like an embedded panel
Benefits to highlight:1. Instant replies2. Upload files/photos3. Smarter, faster help4. Works on: Website Chat, WhatsApp, Facebook Messenger, Instagram, Telegram5. Include separate, styled icons for each messaging platform – all clickable
Fallback contact options:1. sales@justvaluedoors.co.uk2. support@justvaluedoors.co.uk3. 01435 515 001 (Mon–Fri, 9–4)
Include this message near the email/phone section:“Email and phone answered during office hours – try chat for faster help.”
Additional notes:1. The map section must remain, positioned neatly at the bottom of the page2. Retain the right-hand column to allow for additional text, such as FAQs or reassurance copy like “What can I ask about?” and keep in place the address, phone opening hours sections with placeholder text below.
Design guidelines:1. Output format to be Figma (final desktop and mobile designs)2. Use our existing colour scheme and typography3. Style should be simple, modern, and professional4. Mobile-first, responsive layout5. Overall feel should be quick, easy, and human – but tech-assisted
Suggested text for the page:
Header:Contact Us – The Fast Way
Sub header (under live chat panel):Talk to our smart assistant any time – for instant help, sales advice or support
Above chat app icons:Prefer to chat via your favorite app?
Above email section:Prefer email? We still check that too.
Success story sharing