AI Voice Workflow Specialist (Inbound + Outbound)

Description

We are looking for an AI voice workflow expert to improve how our automated assistant handles both inbound and outbound calls.
Your Role:
Refine and optimize voice flows for incoming inquiries
Build outbound workflows for follow-ups and lead qualification
Implement escalation logic to hand off to live agents or a call center
Sync voice system with our CRM, calendar, and email tools
Provide guidance on when to use AI vs. human interaction
This is a no-code/low-code project focused on workflow logic, automation, and caller experience.
Please include examples of similar projects, your preferred tools/platforms, availability, and rate.