Amazon store help

Description

I have opened a Amazon store only selling one item but buyers are unable to buy or see my listing and I getting this message about the issue
Hello from Amazon Selling Partner Support,
I hope you are doing good.
I understand that your concern is regarding ASIN - B0CGVV2RL7. I understand that this is very important for your business and it is impacting your sales for which I sincerely empathize with you. I acknowledge the frustration and discomfort caused to you by this issue.
I would like to help you with this situation.
Please note that I have reviewed your request and I would like to inform you that the ASIN is currently active but it will be searchable only if it meets the following criteria:
Has a buyable offer.Has a category browse node assignment.Has a launch date in the past.Has relevant catalog data.Does not have data quality issues
Since this product has not a buyable offer it is therefore, not searchable.
I checked as to why the product doesn't have a buyable offer and found that your offers are not currently eligible to be the Featured Offer for this ASIN.
We’re not able to discuss all the factors that determine Featured Offer eligibility, but here are some tips to help increase the chance of your offers being eligible:
• Provide great customer service• Ensure product authenticity and quality• Prevent chargeback claimsReview the Amazon product authenticity and quality page and chargebacks for more information. Selling Partner Support will not be able to provide any further information.
Related questions:
– How do I become eligible for the Featured Offer?
https://sellercentral.amazon.co.uk/help/hub/reference/GXZ24253B4JZ5HNT
Can anyone help me